Our Commitments
Six core principles govern every decision b999game makes about your personal information. These are not aspirations — they are operational standards built into the platform.
b999game only collects data that is genuinely necessary for operating your account, processing transactions, and complying with legal obligations. We do not harvest data speculatively or sell your information to third-party advertisers.
All personal and financial data transmitted to and from b999game is protected by 256-bit SSL/TLS encryption. Our servers are maintained in access-controlled environments with continuous intrusion detection and monitoring.
b999game does not sell, rent, or trade your personal data to any third party for their marketing or commercial purposes. Any data shared with third parties is strictly limited to what is required for service delivery or legal compliance.
We tell you exactly what we collect, why we collect it, and how long we keep it. This policy is written to be readable, not buried in legalese. If you have questions about your data, our support team will answer them directly.
You have the right to access, correct, export, and delete your personal data. Requests are handled within 30 days. Players in Pakistan can submit data requests through our live chat or by emailing [email protected].
b999game processes personal data in compliance with applicable data protection frameworks and our operating licence obligations — including anti-money-laundering (AML) and Know Your Customer (KYC) regulatory requirements.
This Privacy Policy ("Policy") describes how b999game ("b999game", "we", "us", "our") collects, processes, stores, and protects personal data relating to individuals ("Player", "User", "you") who access or use the b999game online gaming platform at b999game.pro, including all associated games, betting services, financial features, and customer support channels.
This Policy applies to all personal data collected in connection with your registration, use of games, financial transactions, customer support interactions, and any other engagement with the b999game platform. It is incorporated by reference into the b999game Terms & Conditions.
By creating an account on b999game or by continuing to use the platform, you acknowledge that you have read and understood this Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the platform.
For the purposes of this Policy, b999game acts as the data controller in respect of personal data collected through the platform. As data controller, b999game determines the purposes and means of processing your personal data and is responsible for ensuring that processing is conducted lawfully and in accordance with applicable data protection standards.
Queries about data processing, access requests, or complaints should be directed to b999game's privacy team at [email protected] with the subject line "Privacy Request."
The personal data b999game collects falls into several categories depending on how you interact with the platform. The following table summarises the main data types, the source of collection, and the primary purpose:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account communication, transaction notifications, support |
| Financial Data | JazzCash / EasyPaisa account references, bank account details, deposit and withdrawal history | Payment processing, AML compliance, fraud prevention |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, balance movements | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support quality, dispute resolution, training |
| Marketing Preferences | Opt-in / opt-out status for promotional communications, preferred game categories | Sending promotional offers (only where you have consented) |
The majority of personal data b999game holds about you is data you have provided directly — during account registration, when completing KYC verification, when contacting customer support, or when updating your account profile. This includes your name, contact details, identity documents, and payment method details.
When you use the b999game platform, certain data is collected automatically through standard web technologies. This includes your IP address, device identifiers, session timestamps, pages visited, and features used. This data is collected via server logs, cookies, and similar tracking technologies described in Section 10 of this Policy.
b999game may receive personal data about you from third parties in limited circumstances, including:
b999game uses your personal data for the following purposes:
b999game processes your personal data on the following legal bases:
Processing is necessary to perform the contract between you and b999game — specifically to operate your account, process transactions, and deliver gaming services as described in the Terms & Conditions. Without this processing, b999game cannot provide the service.
Certain processing is required to comply with legal obligations applicable to b999game, including KYC identity verification, AML transaction monitoring, age verification, and record-keeping requirements imposed by our operating licence.
b999game processes some data on the basis of legitimate interests, including fraud prevention, platform security monitoring, and aggregated analytics for product development. We have assessed that these legitimate interests do not override your fundamental privacy rights.
Where processing is based on consent — primarily for marketing communications and non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
b999game shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, SadaPay), identity verification providers, fraud detection services, and cloud infrastructure providers. All such providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing the contracted service.
Some gaming content on b999game is provided by third-party game providers (including Vivo Live and fishing game content providers). These providers may receive limited data — such as session identifiers — necessary to operate the games. They do not receive your identity documents, payment details, or full account information.
b999game may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where required by law, by court order, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or other unlawful activity.
b999game retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity records | 5 years after account closure | AML regulatory requirements |
| Financial transaction records | 5 years from transaction date | Financial regulation, dispute resolution |
| Game & betting activity records | 3 years from last activity | Dispute resolution, responsible gaming monitoring |
| Customer support communications | 2 years from last interaction | Quality assurance, dispute resolution |
| Technical & security logs | 12 months | Security monitoring, fraud investigation |
| Marketing consent records | Until consent withdrawn + 1 year | Demonstrating lawful marketing basis |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Self-exclusion records are retained for the full duration of the exclusion period plus a minimum of five years to ensure the exclusion can be re-applied if the player attempts to re-register.
b999game implements a multi-layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
Cookies are small text files placed on your device by the b999game platform when you visit. They serve a variety of functions, from keeping you logged in during a gaming session to helping us understand how the platform is used.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, please note that disabling strictly necessary cookies will impair your ability to use b999game — you will not be able to log in or maintain a gaming session without them.
Subject to applicable law and the conditions set out in this Policy, you have the following rights in relation to your personal data held by b999game:
To exercise any of these rights, please contact our privacy team at [email protected] with the subject line "Privacy Request" or via 24/7 live chat. We will respond within 30 days. Identity verification may be required before processing certain requests.
b999game is strictly an adult platform. The minimum age to register and use b999game is 21 years. We do not knowingly collect or process personal data belonging to individuals under the age of 21. If b999game becomes aware that personal data has been submitted by or on behalf of a minor, the associated account will be immediately suspended and all data relating to that account will be deleted, with the exception of data required to be retained for legal compliance purposes.
If you believe that a minor may have registered on b999game using false age information, please contact our support team immediately. We take reports of underage gambling seriously and investigate all such reports promptly.
b999game reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. When material changes are made, we will notify registered players by email to their registered address and/or via a prominent notice on the platform before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the most recent revision. We recommend reviewing this Policy periodically. Your continued use of b999game following notification of any amended Policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, about how b999game handles your personal data, or if you wish to exercise any of your data rights, please contact us through any of the following channels:
b999game protects your privacy with bank-grade security so you can focus on what matters — cricket betting, live casino, slots, and fishing games — all in PKR.
21+ only. Gambling involves risk. Please play responsibly.